Dentistry is such a personal thing for many people, so it’s absolutely vital that your patients feel welcomed. Luckily, you’re in the right place, as we’re here to give you a few really simple ways that you can make your practice more welcoming! Whether you have a larger or a smaller budget for this project, that’s no problem, as often it’s the little things that count when it comes to dentistry, whether you are a dentist Milton Keynes or Milan based. So, let’s get into it and help you transform your practice!
Invest In Your Reception Team!
No matter how fantastic your practice looks, if you don’t have a great team to welcome people into the practice, it doesn’t matter. People should be met with a friendly face who makes them feel at ease and will go above and beyond to make their experience a positive one. So, take your time hiring your reception team and make sure you look after them with good pay and benefits.
You should also invest in really good technology to help make their lives easier, so they can spend more time with patients as opposed to having to do lots of filing or searching through databases. This is a great way to find the perfect balance of automation and personalised customer service! Our other suggestions for how to make your dental practice more welcoming are all important, however get your reception team right and it will make all the difference.
Choose Soothing Colours
In the past, dental practices have been highly clinical which is what people may have wanted, however, times are changing. People want to feel comfortable in the space, so going for soothing colours is the way to go. Avoid really bright shades as this could be overwhelming and could be unprofessional, so choosing nice pastel shades is a good choice! This is especially the case in the waiting areas, then you can carry this theme through into your treatment rooms. Shades of light green and blue are especially calming, so these could be good choices.
This may not seem like a significant deal to you, but when patients are coming in for more invasive treatments like dental implants Milton Keynes based, it can make a big difference to their initial mood. Make sure to compliment your use of soothing colours with lovely finishing touches, such as local artworks or plants, to really bring the space to life!
Make The Experience Simple
When you show that your team and practice have thought about the small details to make their experience more simple and convenient, they will naturally feel welcomed. So, consider some different ways you can do this! Whether it’s lots of accessible or family-friendly parking, easy online booking systems or space for patients to brush their teeth if they’ve come straight from work, when patients feel as if you care, they will feel much more comfortable in your space. This idea might require slightly more budget to implement, but it will really help your patients and they will probably be much more likely to recommend it to friends. So, this might well make the investment worthwhile long term!